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360 Academy · Course

Build bots customers love.

Design, build and launch chatbots for websites and WhatsApp — conversation design, AI integration, lead capture and analytics.

Conversation designWhatsApp botsWebsite chatLLM integrationLead captureAnalytics
Enrol for next batch
4Weeks to launch
4Weeks, weekend batches
100%Project based
PuneClassroom + online
Curriculum

Six modules, zero fluff.

Module 01

Conversation design

Flows, tone and fallback replies that feel human.

Module 02

No-code bot building

Build a working bot in days using visual builders.

Module 03

AI & knowledge base

Connect an LLM to your FAQs and documents with guardrails.

Module 04

WhatsApp & web channels

Launch on WhatsApp Business API and your website widget.

Module 05

Leads & CRM handoff

Qualify visitors and pass them to sales automatically.

Module 06

Testing & analytics

Measure resolution rate, drop-offs and improve weekly.

Learning journey

Four weeks from first class to finished project.

WEEK 1

Plan the bot

Goals, users and conversation map.

WEEK 2

Build

Create flows and connect the knowledge base.

WEEK 3

Integrate

WhatsApp, website and CRM.

WEEK 4

Launch & improve

Test, publish and read the analytics.

Who is this for?

  • Marketing and support teams
  • Agencies adding chatbot services
  • Startup founders
  • Developers new to conversational AI

What you walk away with

  • A live chatbot on your own site
  • Conversation flow documentation
  • CRM lead-capture integration
  • Certificate from 360 Academy
FAQ

Quick answers.

Do I need to code?

No for the core course. A short optional module covers APIs for developers.

Can I sell bots to clients afterwards?

Yes. You get project templates and a pricing guide for freelance work.

Which platforms do we use?

Visual builders, WhatsApp Business and LLM APIs, chosen for your use case.

Explore other Academy courses

Open for new projects

Got a brief? Let’s talk.

Tell us what you need and we’ll reply within a day with a clear plan and price.

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